Receipt and Personal Data

• Wallsend Boys Club Hong Kong (hereinafter referred to as “WBC HK”) is a qualified charitable organization registered in Hong Kong. Charity donations of HK$100 or above are tax deductible in Hong Kong with our donation receipt.

• If you need a donation receipt from WBC HK, the donor must clearly fill in your registered name, mobile and email address. Mailing address is optional in the online form. The request of receipt box should be ticked and the information in receipt required fields must be correct, for us to issue a receipt by either email or mail. If the system does not receive a click on whether to receive a receipt, an email receipt will be issued.

• Receipts for one-off donations, regardless of email or mail receipt is selected in the online form, the document will be issued within 6 – 8 weeks accordingly. Receipts for monthly donations will be issued and sent annually within one month’s time (i.e. April) after the end of every fiscal year accordingly.

• Donors who need to update the personal information or unsubscribe from our newsletters, please send a written request to hello@wallsendboysclubhk.com. However, for any access and correction of personal data, under certain circumstances, data users may refuse to comply with the request in accordance with the Ordinance and relevant exemptions.

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Cancellation of Donation

• The account of any online successful donation will be debited immediately. Once the account is debited, it cannot be cancelled or refunded.

• All successful monthly donations will be deducted on the same day of each month.

• If you need to withdraw from our monthly donation program, please send a written request to hello@wallsendboysclubhk.com, at least ten working days before the deduction date. Please provide personal information to verify the identity of the donor.  Once the application is successful, the donation will be cancelled and the donation will stop on the next deduction day.

• To ensure the safety of updating your credit card information, if the credit card information of the monthly donor is updated, you must re-register the information in WBC HK’s website form and restart the monthly donation payment before you can donate again.

• If your credit card expires in the next month of deduction day and you will continue to support WBC HK with monthly donations, please contact WBC HK (hello@wallsendboysclubhk.com) for follow-up. Please provide personal information for verifying the identity of the donor, including receipt name, mobile number, email address, and provide the donation confirmation email sent by WBC HK for verification. You will be notified of your unique Donor ID number.. Please register again your information in the form from WBC HK’s website and restart the monthly donation payment.  Fill in the donor ID number so that your donation amount can be accumulated in the same account.

• If you have any questions about donating to the Wallsend Boys Club Hong Kong, please send email to hello@wallsendboysclubhk.com.

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Safety and Protection

All online donations are processed either by Stripe or PayPal.​​ Both are secure payment gateways that comply with PCI DSS standards. Your payment information is encrypted and handled according to strict security protocols.

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